Clearthought Academy · Clear Voice Club

Refund policy

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Clear Voice Club is provided by Cleershot, GSTIN 29BGYPK1514J1ZW.

Cancellation by a participant

Send a refund request to nimit@clearthought.academy from the booking email. Requests received by 12 September 2026, which is 7 calendar days before the first session, are eligible for a refund without needing to give a reason, less any applicable payment-processing charges. This no-questions-asked refund window does not apply to requests received after that date.

Transferring a seat

Before the first session, you may ask to transfer your seat to a colleague. Transfers require written confirmation from Clearthought Academy and the replacement participant’s contact details. A seat cannot be resold or transferred after the programme begins.

Cancellation or postponement by us

If Clearthought Academy cancels or postpones the cohort, we will offer a place in the rescheduled cohort or a refund of the amount paid for the affected booking. Guest-speaker changes and reasonable agenda adjustments are not, by themselves, a cancellation.

How refunds are processed

Approved refunds are sent through the original Razorpay payment method. Processing times depend on the payment provider and bank. We will confirm the refund request and its status by email.

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